If you cancel your booking within 24 hours after confirmation, you will get a full restitution of your booking fee and deposit (if applicable). If you don’t get a response from us within the 24-hour period, don't worry: the date and time your email was sent will count as the moment of cancellation.
In case of cancellation before the 42nd day before your planned arrival, the cancellation fee will be 30% of the price of your planned stay.
In case of cancellation in the period between the 42nd and 28th day before your planned arrival, the cancellation fee will be 60% of the price of your planned stay.
In case of cancellation after the 28th day until the day before your planned arrival, the cancellation fee will be 90% of the price of your planned stay.
In case of cancellation on or after the day of your planned arrival, the cancellation fee will be 100% of the price of your planned stay.
Attention:
The price of your planned stay here means the price of the rent plus utilities (excluding the deposit).
Your booking will be final only after confirmation from the landlord and a 24-hour period.
The legal right of withdrawal excludes vacation rentals. If you need to cancel your booking, please let us know as soon as possible.
If you have travel insurance and your reason for cancellation falls within your insurance policy, you may be entitled to restitution. Please contact your insurance company.
In case of cancellation of a booking that was moved to a different day, the original planned day of arrival will count for determining the cancellation fee. If you cancel after your original day of arrival on a booking that was moved back, your cancellation fee will be 100%.